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Warehouse & Distribution

How a Brampton Warehouse Eliminated Internal Theft with 4K Cameras

24
Cameras Installed
4K IP with AI analytics
6 Weeks
To First Identification
Two employees terminated
12%
Insurance Reduction
Premium savings year one
The Challenge

$40,000 lost and no way to prove anything

A mid-size auto parts distributor in Brampton had been quietly hemorrhaging inventory for over 18 months. Cycle counts kept coming up short. Management suspected internal theft but had no way to confirm it — and certainly no footage that would hold up.

Their existing analog cameras were a decade old. The resolution was so low that even standing directly in front of a camera, you could not identify a face with confidence. Plates on incoming and outgoing vehicles were completely unreadable. The footage was legally useless.

By the time they contacted Riowell, the documented losses had exceeded $40,000. Management was frustrated, HR was reluctant to act without evidence, and the insurance provider was beginning to ask uncomfortable questions about shrinkage controls.

Client Profile
Industry
Auto Parts Distribution
Location
Brampton, Ontario
Facility Size
Mid-size warehouse, 40,000+ sq ft
Previous System
Legacy analog cameras (unusable resolution)
Services Delivered
Security Cameras, NVR Storage, Cloud Backup, Remote Viewing
What We Installed

A complete 4K camera system built for evidence

We replaced every analog camera with 4K IP units, added AI analytics to flag anomalies, and gave the owner eyes on the floor from anywhere in the world.

24 × 4K IP Cameras

Commercial-grade 4K dome and bullet cameras covering every aisle, loading dock, and exit point — resolution sharp enough to read badge numbers and identify individuals at distance.

AI Motion Analytics

On-camera AI distinguishes people from environmental motion, triggering alerts when individuals enter restricted inventory zones outside of authorized hours.

On-Site NVR + Cloud Backup

Footage stored locally on a locked NVR for 60-day retention, with encrypted cloud backup ensuring evidence is preserved even if hardware is tampered with.

Remote Viewing App

The operations director and owner can view any camera live from their phones, receive motion alerts, and pull footage clips from anywhere — without calling the office.

The Outcome

Two employees identified. Eight months clean.

Within six weeks of installation, the 4K footage provided clear, actionable evidence. Within eight months, inventory losses dropped to zero and their insurer took notice.

$40K+
In Losses Recovered
Shrinkage eliminated within 8 months
0
Inventory Incidents
Since installation, 8 months running
12%
Insurance Reduction
Verified by insurer after install
“Within six weeks we had clear footage that identified exactly what was happening. The ROI on this system paid for itself before the first year was up.”
OD
Operations Director
Auto Parts Distributor · Brampton, ON

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